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Next Door Dumpster Terms of Service

By scheduling a project with us, you agree to the Next Door Dumpster Terms of Service outlined below. These guidelines ensure a safe and transparent experience, covering everything from our flat-rate pricing and delivery logistics to our specific weight limit and prohibited material policies.

Terms & Conditions

  1. HAZARDOUS MATERIALS including oil, wet paint, chemicals, asbestos, treated wood, and car batteries and any other items defined as hazardous under Federal, State, or local laws are not allowed in the container.

  2. Charges and Capacity: The maximum tonnage included in each package is listed under the price of the container you order. You will be charged for any excess tonnage at $165 per extra ton, including rainwater*. A state-certified landfill ticket is available upon request. Any additional charges for the excess tonnage and prohibited or restricted materials (including Excluded Waste and Restricted Items) will be charged automatically to your credit or debit card.

  3. *In the event of rain, customers are suggested to cover the equipment with their own tarp to avoid additional weight caused by rainwater.

  4. Customers are responsible and agree to pay for any additional dumping fees assessed by the landfill. Bulky items such as mattresses, box springs, sofas, large appliances, and car tires are charged $50 each. Televisions and monitors are $50 each.

  5. Do not put wet concrete or large concrete blocks in the container. A cleaning fee will be added to your invoice. Concrete pieces cannot be larger than 2ft x 2ft. Otherwise, customers will be charged with additional fees for oversize concrete. Additional fee will be added for concrete with rebar and or wires.

  6. Contamination: Including any materials not meant for the Equipment type as described may result in cost alteration. Any loads rejected by the landfill are subject to a contamination fee. The customer is solely responsible for the equipment’s contents.

  7. Overfills and Offloads: The Customer are allowed to put the debris up to the fill line inside the container. The Contractor will not haul equipment with debris protruding from the top that surpasses the weight restrictions for public roads and highways established by the Department of Transportation. In this event, the customer is responsible for its offload and may incur a $200 attempted delivery/removal fee should the Contractor have to reschedule a time to return to remove the equipment.

  8. Cancellations: Cancellations or changes must be made during office hours and 24 hours before delivery date. Cancellations made on the delivery date will be subject to 50% of your rental cost.

  9. Delivery and Removal: Delivering and removing the equipment is at the Contractor’s discretion and based on safety and accessibility. It is the customer’s responsibility to make the Contractor aware of any overhead wires, low-hanging branches, narrow alleyways, and any other such obstructions that may limit or prohibit access to the location and equipment. If the Contractor cannot deliver and remove due to safety and lack of accessibility, the customer will be charged a $200 attempted delivery/removal charge per occurrence. Any changes to the order must be made by 3:00 pm local time the day before delivery or pick up (Monday delivery or pick up changes must be requested by 3:00 pm local time Friday). Deliveries and removals shall occur between 5:00 am and 7:00 pm. The Contractor does not offer and will not guarantee a service time frame more specific than this 24-hour window. Furthermore, the time the equipment is delivered will have no correlation with the time of day the equipment is removed. Pick-up will occur within four days after the call of pick-up or the end of the rental period.

  10. Driveways and Parking Areas: The Customer covenants, represents, and warrants that any access/location provided for the Contractor’s Equipment is sufficient to bear the weight of all equipment and vehicles required to perform the service. The Contractor shall not be responsible for any damage to any pavement or accompanying sub-surface or any route reasonably necessary to perform the services herein contracted. In addition, the Contractor shall not be responsible for damages to pavement, utilities, property, lawns, fences, shrubbery, or other exterior items.

  11. Placement and Street Permits: It is preferred, but not necessary, that the customer or a point of contact designated by the customer be present onsite at the time of delivery and removal. If an onsite contact is unavailable for direct delivery placement, the driver will use their best judgment and place the equipment in the safest accessible area. If relocation is required at a time other than during a service, a $200 relocation fee will be charged. If the equipment is placed in the street for a duration of the rental period per the customer’s request or due to a lack of off-street access, the customer may be responsible for obtaining a street permit from the city or may be subject to a street permit fee from the Contractor.

  12. DO NOT MOVE THE DUMPSTER. Customers will be responsible for any damages caused by moving or loading the equipment using the customer’s machines (e.g., Bobcat, Excavator, etc.).